CRM system (Sales and Marketing) allows businesses to manage business relationships and the data and information associated with them. Manage your contacts through automated marketing and your follow-up. Keep tabs on your prospects and customers through a CRM system. Get smart insights into your sales and marketing data. Tasks keep you organized while hot lead alerts let you know when a prospect is ready to buy. A response is quick and targeted through simple, yet intelligent, drip campaigns. CRM or Customer Relationship Management is the answer to the management of an organization’s relationships and interactions with customers and potential customers. Stay in communication with your customers through streamlined processes, improving profitability. One crucial feature of the CRM systems is that it compiles data from different communication channels, including your website, email campaigns, live chat, blogs, and more recently, social media and website social widgets. Businesses learn more about their target audience and how to cater to their needs through CRM.
Monitor your contacts’ activity in real time. Website tracking shows you who’s visiting which pages of your site and can automatically trigger hot lead alerts to follow-up with prospects who are ready to buy.